Career As a Tour Manager: Role, Skills, Salary, and Growth
30 December 2025
Career As a Ticketing Executive: Roles, Skills, Salary, And Growth
The travel and tourism industry is expanding quickly, and ticketing executives play a key role in keeping it running smoothly. If you dream of working with airlines, travel companies, or online booking platforms, then the job of a Ticketing Executive is a perfect starting point, especially for freshers.
In this blog, you will get a clear idea about this career. You will learn about the duties of a ticketing executive, the skills you must have, the salary you can expect, the eligibility, useful courses, and how you can grow in this field.
Who is a Ticketing Executive?
A Ticketing Executive is a travel professional responsible for booking, issuing, reissuing, and cancelling tickets for flights, trains, buses, and sometimes holiday packages.
They work with GDS (Global Distribution Systems) such as:
These systems allow them to check flight schedules, fares, and availability.
Key Responsibilities of a Ticketing Executive
A ticketing executive handles various important tasks:
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Ticket Booking
Finding flights, checking seat availability, and selecting the best options for customers.
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Issuing & Reissuing Tickets
Creating PNRs, issuing fresh tickets, and making changes when customers request date, name, or route modifications.
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Fare Calculations
Informing customers about fare rules, luggage limits, refund policies, and cancellation charges.
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Handling Travel Changes
Assisting customers with cancellations, rescheduling, and updates due to airline changes or delays.
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Customer Support
Providing accurate information related to flights, documents, transfers, and special requests.
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Backend Coordination
Working with airlines, travel portals, and suppliers to confirm bookings and resolve errors.
Skills Required
To succeed as a Ticketing Executive, you need:
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GDS Knowledge
Hands-on experience with Amadeus / Galileo / Sabre.
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Communication Skills
Speaking politely and explaining information clearly.
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Computer Literacy
Basic keyboard shortcuts and navigation speed.
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Problem-Solving Ability
Handling errors in PNRs, payment issues, or passenger queries.
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Attention to Detail
Small mistakes in name, date, or route can cause big issues.
Educational Requirements
You can apply for this job after:
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Diploma in Travel & Tourism
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UG/PG in Tourism, Travel Management, Hospitality (optional but beneficial)
Freshers with good communication and basic computer skills can also apply.
Professional Courses That Help
These courses increase your chances of getting hired:
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Travel & Tourism Certification
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GDS System Training (Amadeus / Galileo / Sabre)
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Customer Service & Travel Sales Training
Salary of a Ticketing Executive in India
Salary varies based on company and location.
Freshers: 15,000 – 25,000 per month
Experienced: 30,000 – 50,000 per month
International Companies / GDS Experts: 40,000 – 70,000 per month
Incentives are also available in many travel agencies.
Where Can You Work?
Ticketing executives are hired by:
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Airlines (IndiGo, Air India, Vistara)
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Online travel companies (MakeMyTrip, Yatra, EaseMyTrip)
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Corporate travel departments
Career Growth Path
You can grow into:
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Senior Ticketing Executive
With experience, you can move to international companies or even become a freelance ticketing expert.
Why Choose Ticketing as a Career?
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Opportunities to learn global travel systems
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Chance to work with airlines
Conclusion
Working as a Ticketing Executive is a good career option for beginners and anyone interested in the travel world. If you learn the right skills, especially GDS software, you can grow well and build a steady, long-term future in the aviation and tourism sector.
